Host HD video meetings from the same place as your phones and messages, with the HD video meetings and conferencing built into intSignal UCaaS. There's no separate meeting app or login. Open Video in the sidebar to see your workspace's Video rooms.
A room is a permanent meeting space with its own link. Create a room once, for example for a weekly team meeting or a sales demo, and use it again and again.
Room types
| Type | Best for | Who can talk and share |
|---|---|---|
| Meeting | Team calls, customer calls | "Two-way. Everyone can turn on camera & mic." |
| Webinar | Presentations with questions | "Hosts & panelists present; attendees are view-only and can raise a hand to speak." |
| Webcast | Announcements to a large audience | "Broadcast to view-only attendees (one-to-many)." |
In a webinar or webcast, only the host and co-hosts can use their camera, microphone and screen share. That includes owners and admins who join as attendees. To let an attendee speak, the host makes them a co-host.
Create a room
Any member can create a room.
Start
In Video rooms, select New room and choose Meeting, Webinar or Webcast.
Give it a key and a name
The Room key is the room's permanent identifier. Use letters, numbers, dashes and underscores,
up to 64 characters, such as weekly-sales. Add an optional Display name, such as Weekly
Sales Meeting, which guests see when they join.
Choose who can share their screen
For meetings, choose Host & co-hosts only (the default) or Everyone.
Choose who can chat
Everyone, or hosts only. Webcasts default to hosts only.
Create
Create the room. You're its host. If the key is already used you'll see "Room … already exists".
Each room tile shows how many people have Joined, Seen the invitation and been Invited, with a Join → button that opens the meeting in a new tab. Select a room to open its details: settings, invitations, phone dial-in, activity, and End meeting / Delete room.
Join a meeting
From Video rooms (members of your workspace)
- Select Join → on the room.
- If the room has a password, enter it at Meeting password.
- In the pre-join check, choose your camera and microphone, check your preview, and decide whether to join muted.
- Join.
Hosts should join this way. It gives you the pre-join check and your host controls.
If your browser blocked your camera or microphone, you'll see instructions such as "Camera/mic was blocked — click the camera icon in the address bar, choose Allow, then rejoin." If another app is already using your camera, close it and rejoin.
When you leave you'll see You left with the room name, and options to Close tab, Rejoin or go Back to rooms.
From an invitation link (anyone)
A link opens a page with the meeting's name and "You've been invited to join this meeting."
- People signed in to intSignal Connect select Join as followed by their email address.
- Guests enter Your name (up to 60 characters) and select Join as guest, or Ask to join if the host admits guests one at a time.
- If guests aren't allowed on that link, the page says "This meeting requires signing in."
- An invalid link shows "Link not valid — This meeting link is invalid, was revoked, or has expired. Ask the host for a new one."
Invite people
Open the room's details, then Invite.
Share a link
- Tick Allow guests (no sign-in) if people outside your workspace should be able to join without an account.
- Select Create link, then Copy, and paste it into your calendar invitation or email.
Regenerate creates another new link. Links stay valid, and deleting the room removes all of them. For meetings where only invited people should get in, set Who can join to Ask to join and admit each guest yourself.
Send email invitations
Enter up to 25 email addresses and an optional message, then send. Each person gets an email titled with your email address and "invited you to a video meeting", with a link to join. The email names the room by its room key, so choose keys that make sense to guests.
See who opened and joined
Activity in the room's details lists each link you've created: whether guests were allowed, how many times it's been opened (seen N×), and who it was sent to. Joined lists the people who joined through a link, marked guest or member.
Control who gets in
Who can join
Who can join (web & link) controls how guests get in. Signed-in members of your workspace always join directly.
| Setting | What guests experience |
|---|---|
| Anyone (auto) | They join straight away. |
| Ask to join | They see "Waiting for the host… You'll join automatically once you're admitted." The host or a co-host admits or denies them from Participants → Waiting to join. Denied guests see "The host declined your request to join." |
| Require PIN | They must enter the room's PIN of at least 4 digits, the same PIN used for phone dial-in. Set the PIN first, or you'll see "Set a PIN to use the PIN join policy." |
Meeting password
Select Set password to require a password on the room, and Clear to remove it.
Only the host, or a co-host who's currently in the meeting, can change these settings. Anyone else sees "Only the host or a co-host can do that."
In a meeting
The toolbar
| Control | What it does |
|---|---|
| Microphone | Mute or unmute yourself |
| Camera | Turn your video on or off |
| Share screen | Share a window, tab or your whole screen, if the room allows it |
| Record | Start or stop recording. Host only. See Recording. |
| Raise hand | Shows ✋ next to your name in the participants list |
| Chat | Opens the meeting chat |
| Participants | See and manage who's in the meeting. Hosts and co-hosts only. |
| Leave | Leave the meeting |
Moderating
Hosts and co-hosts can:
- Mute all or turn Cameras off for everyone,
- mute, turn off the camera of, or remove an individual participant,
- admit or deny guests who are Waiting to join.
The host can also Make co-host or Remove co-host for anyone in the meeting. Making a webinar attendee a co-host lets them speak and share.
Meeting chat
- Send messages, emoji and links to images or GIFs.
- Attach files up to 10 MB: images, PDFs, Word, Excel and PowerPoint documents, OpenDocument files, text, CSV, Markdown, JSON, XML and zip archives. Programs and scripts are blocked with "That file type isn't allowed."
- Images show in the chat. Documents appear as a download with their size.
- In hosts only chat, the header reads Chat · hosts only and attendees' messages go only to hosts and co-hosts.
Meeting chat isn't saved. People who join later don't see earlier messages, and the chat is gone when the meeting ends. Copy anything you need to keep before you leave, and share important files somewhere permanent, such as Team Chat.
Layouts
| Layout | How it works |
|---|---|
| Grid | Everyone in equal tiles. Choose how many per page: Auto, or 4 to 30 on a computer and 1 to 9 on a phone. Page through larger meetings. People on other pages are still heard. |
| Speaker view | One large tile plus a strip of everyone else. The large tile shows a screen share if there is one, then anyone you've pinned, then whoever is speaking. Select a tile to pin it, and Unpin to go back. |
Whoever is speaking gets a green outline in both layouts. On a weak connection or a low-powered device, the grid shows fewer video tiles to keep the meeting smooth, and tells you when it does. Your layout choices are remembered on your browser.
Recording
The host selects Record to start. Everyone sees a REC badge, including people who join later.
- If you see "Recording will be available once meeting storage is set up.", recording hasn't been enabled for your workspace yet. Ask your administrator to contact intSignal.
- Recordings are saved securely to your workspace's meeting storage, not inside the meeting. To get a copy of a recording, contact intSignal with the room name and the date and time of the meeting.
Get consent before you record
Recording a meeting may require the consent of everyone in it, depending on where they are. The REC badge helps, but also say at the start that you're recording, and follow the rules that apply to your meetings.
Phone dial-in
People without video can join by phone.
Turn it on
In the room's details, under Phone dial-in, select Turn on. If you see "Phone dial-in isn't set up on this workspace yet.", ask your administrator to contact intSignal.
Share the details
Copy the Number and the 8-digit Meeting ID, and add them to your invitation. Callers follow these instructions: "Callers dial the number, enter the Meeting ID, then the PIN followed by #."
Add a PIN (recommended)
Select Set next to PIN and choose one of at least 4 digits. The PIN is never shown again after you save it, so note it down. Use Change or Clear later. The same PIN is used by Require PIN for guests.
Callers hear "Welcome to intSignal. Please enter your meeting ID", then are asked for the PIN if one is set. They get three tries at each. In the meeting they appear as a phone card showing their number and Joined by phone.
Turn off stops dial-in and keeps the Meeting ID, so it's the same if you turn dial-in on again.
End or delete a room
The host, or any owner or admin, can use:
- End meeting: "Everyone currently connected is disconnected. The room stays and can be re-joined."
- Delete room: "This ends any live meeting, turns off phone dial-in, and removes its share links. This cannot be undone."