Cyber Security
SECaaSSIEMSOCNetworkICS/OTComplianceEmailCloudZero Trust

Cybersecurity · Human Risk

Security Awareness Training & Phishing Simulation

Reduce the human attack surface. Continuous, role-relevant training and realistic phishing simulations that change behavior and prove it with metrics.

68%

Breaches involving a human element — Verizon DBIR. Training targets the largest attack surface.

Continuous

Monthly campaigns and just-in-time coaching, not a once-a-year video

Click & report rate

Every campaign measured — behavior change you can prove

What the program includes

A managed program that teaches people to recognize and report attacks — and measures whether the lesson stuck.

Role-based training

Short, relevant modules tailored to what each group actually faces — finance sees invoice fraud and BEC, execs see whaling, IT sees credential theft.

  • Content matched to role and risk
  • Microlearning, not hour-long lectures
  • New-hire and refresher tracks

Realistic phishing simulation

Safe, controlled campaigns that mirror the lures attackers use now — credential pages, fake invoices, MFA-fatigue prompts — so people practice on the real thing.

  • Templates modeled on live threats
  • Difficulty scaled to your maturity
  • Landing pages that teach on the click

Reporting and metrics

Click rate, report rate, and repeat-clicker trends tracked per department and over time, so risk is visible and improvement is provable to leadership.

  • Click vs. report rate by team
  • Trend lines over the full program
  • Board-ready summaries

Just-in-time coaching

When someone clicks a simulation, they get an immediate, non-punitive teachable moment, and repeat clickers are automatically enrolled in targeted follow-up.

  • Instant feedback at the moment of the mistake
  • Automatic remediation for repeat clickers
  • Positive reinforcement for reporters

Why it matters

Technology stops most attacks, but the ones that get through are aimed at people. That is the gap this program closes.

People are the target

The Verizon DBIR consistently finds a human element — phishing, error, or stolen credentials — in the majority of breaches. Firewalls do not patch that.

It complements email security

Advanced Email Security filters the bulk of malicious mail; training and reporting handle the crafted messages that slip past any filter and turn every user into a sensor.

Compliance credit

Documented, ongoing awareness training is an explicit control in SOC 2, ISO 27001, HIPAA, and PCI DSS — this program produces the evidence auditors ask for.

A reporting culture

The real win is not fewer clicks alone but faster reporting — a workforce that flags the suspicious message gives our SOC and MDR/XDR team early warning of a live campaign.

How we deliver it

Fully managed. We run the calendar, build the campaigns, and handle the follow-up so your team gets outcomes without the administrative load.

Managed calendar and campaigns

We plan and run the training schedule and phishing simulations for you — content selection, send timing, and exclusions all handled.

Continuous, not annual

Threats change monthly, so the program runs monthly. Little-and-often beats a single yearly module that is forgotten by February.

Targeted follow-up

Results drive the next campaign — high-risk users and departments get additional, focused reinforcement instead of a one-size-fits-all blast.

Non-punitive by design

The goal is behavior change, not blame. Campaigns are framed as practice, coaching is supportive, and leadership sees trends rather than named-and-shamed individuals.

Why intSignal

Measurable behavior change

We baseline your click and report rates, then show the curve bend over the program — an outcome, not just a completion certificate.

One security program

Awareness runs alongside your Advanced Email Security, MDR/XDR, and Incident Response so a reported phish becomes an investigated signal, not a dead-end inbox.

Vendor-flexible delivery

We operate the platform you already own or recommend one — KnowBe4, Proofpoint, or Microsoft's native tooling — with no rip-and-replace.

How we run the awareness program

A repeatable cycle that raises the whole workforce and gives extra attention where the data says it is needed.

1

Assess and baseline

We run an initial phishing test and review your roles and compliance obligations to set a starting click and report rate.

2

Design and launch

We build the role-based curriculum and the campaign calendar, then deploy the first training and simulations.

3

Operate continuously

Every month we send fresh simulations and training, coach clickers in the moment, and enroll repeat offenders in targeted follow-up.

4

Report and improve

We report click and report rates by team, review the trend with you, and tune the next campaigns to the remaining risk.

Platforms and standards we work with

We deliver on the leading awareness platforms and align the program to the phishing techniques and compliance controls that apply to you.

KnowBe4
Proofpoint Security Awareness
Microsoft Attack Simulation Training
Microsoft Defender for Office 365
NIST SP 800-50 & NIST Phish Scale
SOC 2
ISO 27001
HIPAA
PCI DSS
Credential-harvesting phishing
Business email compromise (BEC)
Smishing & QR-code phishing (quishing)

Frequently asked questions

How is this different from the annual training we already do?

A once-a-year module is a compliance checkbox that is forgotten within weeks. This program is continuous — short monthly training plus live phishing simulations — because attacker techniques change constantly and behavior only sticks with regular, relevant practice.

Do you actually send fake phishing emails to our staff? Isn't that punitive?

Yes, we run safe, controlled simulations that mirror real lures — it is the only way to measure and build genuine recognition. The approach is deliberately non-punitive: clicking triggers immediate coaching rather than blame, and leadership sees department trends, not a list of names to shame.

Does this replace our email security or secure email gateway?

No. Advanced Email Security filters the vast majority of malicious mail and stays essential. Training addresses the crafted messages that get past any filter and turns your people into an active reporting layer, so the two work together rather than one replacing the other.

Does awareness training satisfy compliance requirements?

It directly supports them. Ongoing security awareness training is a named control in SOC 2, ISO 27001, HIPAA, and PCI DSS, and our per-user completion and phishing-result records give auditors the documented evidence they require.

What metrics do we actually get?

Click rate, report rate, and repeat-clicker trends broken down by department and tracked across the whole program, plus module completion. You get board-ready summaries showing the risk curve bending over time, not just proof that videos were watched.

What do you do about repeat clickers?

Users who repeatedly fall for simulations are automatically enrolled in targeted, focused follow-up training rather than being left in the general rotation. We concentrate effort on the highest-risk people and teams, which is where measurable behavior change comes from fastest.

Built for regulated, audited environments

We deliver the controls and evidence that make your audits possible — hardening and operating practices aligned to the frameworks your assessors and customers recognize.

SOC 2
ISO 27001
HIPAA
PCI DSS
CIS Controls
NIST CSF
GDPR

Awareness Training for your environment

Tell us your stack and priorities — we return scope, ownership, and a plan.