Product · Managed SOC

Managed SOC

Your security operations center — staffed your way.

24/7 detection, triage, investigation, and response, delivered on the intSignal SIEM and Security Suite. You choose who runs it: intSignal's SOC, your own team (co-managed), or your existing MSSP — same platform, same playbooks, your choice of operator.

Live, interactive demo — click around to explore.
24/7 monitoringDetection & triageInvestigation & responseSLA-backed escalationExecutive reportingYour operator, or ours
intSignal SOCLIVE
Operated by
24/7 follow-the-sun
Americas
3 analysts on shift
EMEA
2 analysts on shift
APAC
1 analysts on shift
Active incident queue4 open · SLA tracked
CriticalRansomware indicators — FIN-WS-014
ESET · Fortinet · Entra
04:12SCInvestigating
HighPhishing campaign — finance dept
Microsoft 365 · 14 users
11:40AMTriaging
MediumAnomalous login — a.chen
Entra ID
28:03?Queued
LowPerimeter port scan
Fortinet
AIAuto-closed
14mMedian MTTR
128Incidents (7d)
6Escalated
100%SLA met

Operating model

Choose who operates your SOC

Most providers force you into their staffing model. intSignal doesn't. The platform, detections, and runbooks are the same either way — you decide who sits at the console.

intSignal SOCOur 24/7 analysts run detection, triage, investigation, and response for you.
Co-managedYour team owns business hours; intSignal covers nights, weekends, and surge.
Your MSSPKeep your provider — they operate on the intSignal platform, with your data staying yours.
Choose your operator
intSignal SOCRecommended

Our 24/7 analysts run detection, triage, investigation, and response for you.

Co-managed

Your team owns the day; intSignal covers nights, weekends, and surge.

Your MSSP

Keep your provider — they operate on the intSignal platform.

flexibleSame platform and playbooks — you choose who runs it.

Detection & triage

Signal in, real incidents out

Cross-vendor correlation, behavioral analytics, and AI triage turn a flood of alerts into the handful of incidents that actually matter — so analyst time goes to decisions, not noise.

Cross-vendor correlationEndpoint, identity, network, cloud, and email analyzed together.
AI-assisted triageAutomatic enrichment, deduplication, and severity scoring.
Tuned detectionsDetection engineering and continuous tuning to cut false positives.
24/7 threat huntingProactive hunts across every source, not just reactive alerts.
Signal → incident funnel
12,480
Signals ingested (24h)
640
Correlated & auto-triaged
128
Real incidents
6
Escalated to you
focusAnalysts spend time on the 6 that matter — not the 12,480.

Investigation & response

Contain fast, with a runbook and an audit trail

When something is real, analysts investigate with full cross-system context and execute runbook-driven response — isolating hosts, disabling identities, and blocking IOCs through your existing tools, with human approval and a complete audit trail.

Guided playbooksConsistent, repeatable containment and eradication steps.
Orchestrated actionsIsolate, disable, block, and quarantine via your own tools.
Human approvalAnalyst- and customer-approved actions with rollback.
Full forensicsEvidence, chain of custody, and root-cause documentation.
Incident #4821 · playbookS. Carter
respondRunbook-driven containment with human approval and audit trail.

SLAs & escalation

Clear SLAs and a defined escalation path

Every incident follows a tiered path with time-bound SLAs, so nothing sits. Critical incidents escalate to an incident lead and reach you with context and recommended next steps — not a raw alert dump.

Tiered analystsTier 1 triage through Tier 3 incident leadership.
Time-bound SLAsDefined response and escalation targets, tracked and reported.
Named contactsYou know who's on and how you'll be reached.
Follow-the-sunAmericas, EMEA, and APAC coverage with no handoff gaps.
Escalation & SLA path
1Tier 1 — Triage
Validate, enrich, and dispose
15 min
2Tier 2 — Investigation
Scope, correlate, contain
1 hr
3Tier 3 — Incident lead
Coordinate response & comms
On critical
You
Notified with context & next steps
Per SLA

Reporting & compliance

Proof, not just protection

Monthly executive and technical reports show what happened, how fast it was handled, and where your risk is trending — plus the SLA attainment and audit evidence your leadership, auditors, and cyber-insurer expect.

Executive reportingPlain-language summaries of incidents, trends, and risk.
Technical detailPer-incident timelines, MITRE ATT&CK mapping, and metrics.
SLA attainmentTransparent MTTD/MTTR and SLA reporting every period.
Audit evidenceControl coverage and evidence for SOC 2, HIPAA, PCI, and more.
Monthly SOC report · detections by category
Phishing / BEC38%
Malware / ransomware24%
Identity / access19%
Network / exposure12%
Insider / misuse7%
reportExecutive & technical reporting, SLA attainment, and audit evidence.

Powered by

Built on the intSignal platform

The Managed SOC runs on intSignal SIEM (the detection, correlation, and response engine) and the intSignal Security Suite (posture, assets, and unified management across every tool). Whether intSignal or your team operates it, the platform is the same.

intSignal SIEM

Cross-vendor detection, correlation, investigation, and SOAR.

intSignal Security Suite

Endpoints, identity, network, cloud, email, vulnerabilities, and posture.

Full platform

Everything in the Managed SOC

Coverage, detection, response, and governance — grouped. Expand any area for the full list.

Coverage & staffing8
24/7/365 monitoringFollow-the-sun (Americas/EMEA/APAC)Tiered analysts (T1–T3)Incident lead on criticalNamed contactsSurge capacityOnboarding & runbook buildFully managed / co-managed / BYO MSSP
Detection engineering7
Use-case developmentContinuous tuningFalse-positive reductionDetection-as-codeThreat-intel-driven rulesMITRE ATT&CK coverage mappingDetection health monitoring
Triage & investigation7
Alert triage & enrichmentCross-vendor correlationAI-assisted analysisThreat huntingForensic investigationCase managementEvidence & chain of custody
Response & containment7
Runbook-driven responseHost isolationIdentity disablementIOC blockingEmail quarantineHuman approval & rollbackIncident response & hypercare
Threat intelligence & hunting5
Curated threat feedsIOC managementProactive huntsEmerging-threat sweepsHunt-to-case conversion
Reporting & governance7
Executive reportsTechnical reportsMTTD / MTTR / SLA attainmentRisk & trend analysisCompliance evidenceQuarterly reviewsPost-incident reviews

Stand up a SOC in weeks, not quarters

Tell us your tools, coverage needs, and who you want at the console — we'll design the operating model around you.

Request a demo  ⟶

Frequently asked questions

Can we keep our own SOC team or MSSP?

Yes — that's the point of the flexible operating model. intSignal can fully manage your SOC, co-manage it alongside your team, or provide the platform for your existing MSSP to operate. The detections, runbooks, and reporting are the same; you choose who runs it.

What platform does the Managed SOC run on?

It runs on intSignal SIEM (detection, correlation, investigation, and SOAR) and the intSignal Security Suite (posture, assets, and unified management across your existing tools). intSignal doesn't replace your EDR, firewall, or identity provider — it correlates and orchestrates them.

How fast do you respond to incidents?

Every incident follows a tiered path with time-bound SLAs for response and escalation, tracked and reported each period. Critical incidents escalate to an incident lead and reach your named contacts with context and recommended actions.

Do you actually take action, or just alert us?

We take action. With your approval model, analysts execute runbook-driven containment — isolating hosts, disabling identities, blocking IOCs, and quarantining email — through your existing tools, with human approval, rollback, and a full audit trail.

How does the SOC help with compliance?

Monthly executive and technical reports, SLA attainment, MITRE ATT&CK mapping, and control evidence support frameworks like SOC 2, HIPAA, PCI DSS, and ISO 27001 — the documentation your auditors and cyber-insurer expect.