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SD-WAN · Guides

Monitoring & alerts

See SD-WAN health in the Network Portal — per-transport latency, loss, and jitter, application performance against SLA, live and historical reports, and alerts on link degradation or site outages.

Every edge streams telemetry to the Network Portal, so you can see how the WAN is behaving in real time and prove performance over time — and so proactive alerting on degraded circuits reaches you ahead of the first help-desk call.

What you can see

ViewShows
Transport healthLatency, loss, and jitter per circuit, live and historical.
Application performanceHow each app/class performs against its SLA.
Path eventsWhen and why traffic switched links (a failover, an SLA breach).
Site statusUp/degraded/down for every site at a glance.
UtilizationBandwidth per transport, including metered-link usage.

Alerts

Set alerts so you hear about problems before users call:

  • Link degraded / down — a transport crosses a health threshold or fails.
  • Site offline — all transports at a site are down.
  • SLA breach — an app class misses its latency/loss/jitter target.
  • Metered-link budget — an LTE/5G circuit nears its data cap.

Route alerts to email, webhook, or your ticketing system, and — where you run the Managed SOC — into the same case workflow as security events.

Reports

Generate on-demand or scheduled reports for uptime, per-site performance, and SLA adherence — useful for internal reviews and for holding carriers to account when a circuit underperforms.

Tip

Watch path events after you change a steering or QoS policy — they show whether traffic is moving the way you intended, which is the fastest way to confirm a policy does what you expect.

Everything here is also available through the SD-WAN API for custom dashboards.

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