The Gateway exists so you can point AI at the data that actually runs your business — tickets, emails, contracts, records — without that data leaking. Here are the patterns teams adopt most often; each one is the same private AI layer for regulated business data pointed at a different workflow.
Customer-support assistants
Support tools are full of PII: names, account numbers, card details, health notes. Put the Gateway between your assistant and the model so agents get AI summaries, drafted replies, and next-best-actions while the customer's raw data is redacted before it's sent. Reversible tokens keep the answer specific to the right customer.
Copilots on real business data
Internal copilots are only useful if they can read real records. The Gateway lets a copilot query orders, HR data, or code while stripping secrets, credentials, and regulated fields — so a helpful answer never comes at the cost of a leak.
Document capture — go paperless
Point the Gateway at a scan, PDF, or photo and it turns paper into structured data.
Scan to text (OCR)
The Gateway reads the document and extracts clean, searchable text from scans, PDFs, and photos.
Scan to form
It maps the extracted values into fields — company, amount, dates, line items — ready for a CRM record or a form.
Redact on capture
Sensitive fields are masked or redacted as the document is ingested, so nothing sensitive is stored or sent onward in the clear.
File it automatically
The structured result is pushed into your CRM, ticketing, or ERP — intake that used to be manual becomes automatic and paperless.
A compliant proxy in front of existing AI
Teams already using ChatGPT Enterprise or Microsoft Copilot can keep those tools and route them through the Gateway. Every prompt is sanitized and every response checked, with a central audit trail — you get governed AI without changing the tools people like. See Integrations.
Building AI into a product
Software teams embed the Gateway so their own product ships privacy-safe AI features. Developers get an SDK and REST API; integrators run a managed, multi-tenant proxy for the clients they build for — the same protection whether you're one team or a hundred tenants.
By industry
| Industry | What the Gateway protects | Frameworks |
|---|---|---|
| Healthcare | Patient records, clinical notes (PHI) | HIPAA |
| Finance & retail | Card and account data (PAN) | PCI DSS |
| Legal & professional services | Contracts, client PII | GDPR, SOC 2 |
| Any regulated business | Names, SSNs, secrets, credentials | GDPR, SOC 2 |
Tip
Not sure which entities appear in your data? Run a project in Automatic policy setting for a day — the Gateway reports what sensitive types it saw and proposes rules to cover them.