Cloud & infrastructure · Technology & hosting

Building a resilient, monitored hosting platform for an analytics provider

An analytics provider is only as good as the platform beneath it — this one needed hosting that survives failure, a network that stays up, and eyes on it around the clock. intSignal rebuilt the environment on high-performance virtualised infrastructure with load balancing, an edge network and 24/7 SOC and SIEM monitoring.

The problem

Customer-facing analytics with no tolerance for downtime or data loss.

What we did

Hosting with load balancing, edge network, and 1 Gbps symmetrical bandwidth.

The outcome

Virtualization on high-performance servers consolidated hardware and licensing.

0
Single points of failure left in the platform
24/7
SOC and SIEM watching the platform they sell
Multi-tier
Retention with restore measured, not assumed

The challenge

What the business was up against

Customer-facing analytics with no tolerance for downtime or data loss. A single point of failure would take the whole service offline. Data integrity and compliance obligations to their own customers. No 24/7 monitoring, and credentials leaking where nobody was looking.

The thinking

Why we did it this way

For a company whose product is hosting, infrastructure choice is a margin decision as much as a technical one. Public cloud would have layered egress and premium-instance costs onto everything they resell, making their own product harder to price competitively. We chose virtualised dedicated infrastructure with load balancing and an edge network — resilient enough to remove the single points of failure, without the recurring cloud taxes that would have eaten their differentiation. A private, high-performance platform they don't have to rent by the hour is simply the better economic model for a provider.

The approach

What intSignal did

Hosting with load balancing, edge network, and 1 Gbps symmetrical bandwidth. Virtualized environment on high-performance servers. Cloud Firewall (FWaaS), SD-WAN, cybersecurity, compliance, and data integrity controls. Delta backup with multiple retention tiers and quick recovery; SOC, SIEM, and dark-web monitoring.

Why it works

One vendor, accountable

Underneath the cost saving is a simpler benefit: one team owns the platform, its security, and the support around it. Split hosting, firewall, backup and helpdesk across separate vendors and every outage turns into finger-pointing while the business waits. Here there is one provider accountable end to end — infrastructure, protection and people — so problems get solved instead of triaged between suppliers. And because the engagement is substantial, it's a relationship the provider is genuinely invested in protecting, not a low-margin contract to be serviced at arm's length.

Built to hold up

Resilience and risk

Load balancing and an edge network removed the single point of failure. SD-WAN keeps connectivity up when a circuit doesn't. SOC and SIEM monitoring put eyes on the platform around the clock. Dark-web monitoring surfaces leaked or weak credentials before they're used.

What changed

DimensionBeforeAfter intSignal
Single points of failurePresentRemoved (load-balanced)
MonitoringNone after hours24/7 SOC + SIEM
ConnectivitySingle-circuitSD-WAN failover
Credential exposureUnseenDark-web monitored

Outcome

The result

The platform now carries no single point of failure, with SD-WAN keeping connectivity up through circuit loss and dark-web monitoring surfacing leaked credentials before they're used. The provider's own customers get a service watched by a SOC around the clock, on infrastructure that recovers from failure rather than falling over to it.

Delta backup with tiered retention cut storage cost while improving recovery time. FWaaS removed firewall appliance purchase and refresh cycles. Managed SOC delivered 24/7 coverage without hiring a night shift.

How these figures were derived

Effort and outcomes are reconstructed from production systems of record — ticket histories, call detail records, dispatch and SOC/NOC telemetry — read end to end rather than sampled. Cost comparisons are indexed to a baseline, never a fee or rate. Where a figure is modelled rather than measured it is labelled as such, and the model is documented and available to defend on request.

Who was this for?

Customer

Shown on request. Some engagements remain confidential by contract.

Facing something similar?

Tell us your environment and priorities — we return scope, ownership, and a plan.