Network & multi-site · Logistics & transportation
A national logistics company needed every site connected, protected and supported the same way — and a customer-facing platform that stays fast everywhere. intSignal put it all under one accountable provider.
The problem
A national footprint with inconsistent connectivity and security.
What we did
Full and complete IT support with national coverage.
The outcome
NaaS removed per-site network hardware and refresh cycles.
The challenge
A national footprint with inconsistent connectivity and security. Downtime at any site directly interrupting freight movement. Customer-facing systems slow for users far from the origin. Multiple regional IT vendors with no single accountability.
The approach
Full and complete IT support with national coverage. NaaS, SD-WAN, FWaaS, and CDN. SIEM, XDR, EDR, Microsoft 365, password manager, dark-web monitoring. UCaaS and compliance support.
The thinking
For a national operation, consistency and resilience matter more than owning the kit. We chose NaaS and SD-WAN so every site runs the same way and a circuit failure fails over instead of stopping freight, and a CDN so customer-facing systems stay fast far from the origin — cloud-style delivery where it fits, managed network where it doesn't. One accountable provider across the footprint replaced a patchwork of regional vendors nobody could hold responsible.
Why it works
The bigger lesson underneath the numbers is about accountability. Spread the same scope across a dozen small vendors — one for the firewall, one for email, one for the phones, one for each site — and every incident becomes a conference call where nobody is responsible and everybody points sideways. Consolidating to one provider ends that: a single team owns the outcome, a single number gets called, and the systems are unified rather than bolted together at the seams. It also changes the incentives. A large managed engagement is a serious relationship for the provider — real revenue, real stakes — so the provider has every reason to keep it healthy, where a small vendor with a small contract simply doesn't. You stop being one of a hundred accounts spread thin and become the account that matters.
Outcome
Sites stay running through circuit loss on SD-WAN, network hardware ownership and refresh are gone, and a CDN keeps customer-facing systems fast far from the origin. One provider replaced a patchwork of regional vendors across the footprint.
SD-WAN replaced premium circuits with resilient managed broadband. CDN cut bandwidth cost and improved customer-facing performance. One national provider replaced a patchwork of regional vendors.
How these figures were derived
Effort and outcomes are reconstructed from production systems of record — ticket histories, call detail records, dispatch and SOC/NOC telemetry — read end to end rather than sampled. Cost comparisons are indexed to a baseline, never a fee or rate. Where a figure is modelled rather than measured it is labelled as such, and the model is documented and available to defend on request.
Customer
A national logistics company
Confidential by contract.
Logistics & transportation
In third-party logistics, the network is the warehouse. When connectivity drops, product stops moving — so it can't drop.
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