Network & multi-site · Logistics & transportation

National managed IT, networking and CDN for a logistics company

A national logistics company needed every site connected, protected and supported the same way — and a customer-facing platform that stays fast everywhere. intSignal put it all under one accountable provider.

The problem

A national footprint with inconsistent connectivity and security.

What we did

Full and complete IT support with national coverage.

The outcome

NaaS removed per-site network hardware and refresh cycles.

0
Sites stopped when a circuit drops
0
Network hardware bought per site
National
One provider instead of a patchwork

The challenge

What the business was up against

A national footprint with inconsistent connectivity and security. Downtime at any site directly interrupting freight movement. Customer-facing systems slow for users far from the origin. Multiple regional IT vendors with no single accountability.

The approach

What intSignal did

Full and complete IT support with national coverage. NaaS, SD-WAN, FWaaS, and CDN. SIEM, XDR, EDR, Microsoft 365, password manager, dark-web monitoring. UCaaS and compliance support.

The thinking

Why we did it this way

For a national operation, consistency and resilience matter more than owning the kit. We chose NaaS and SD-WAN so every site runs the same way and a circuit failure fails over instead of stopping freight, and a CDN so customer-facing systems stay fast far from the origin — cloud-style delivery where it fits, managed network where it doesn't. One accountable provider across the footprint replaced a patchwork of regional vendors nobody could hold responsible.

Why it works

One vendor, accountable

The bigger lesson underneath the numbers is about accountability. Spread the same scope across a dozen small vendors — one for the firewall, one for email, one for the phones, one for each site — and every incident becomes a conference call where nobody is responsible and everybody points sideways. Consolidating to one provider ends that: a single team owns the outcome, a single number gets called, and the systems are unified rather than bolted together at the seams. It also changes the incentives. A large managed engagement is a serious relationship for the provider — real revenue, real stakes — so the provider has every reason to keep it healthy, where a small vendor with a small contract simply doesn't. You stop being one of a hundred accounts spread thin and become the account that matters.

What changed

DimensionBeforeAfter intSignal
Site uptimeHalts on circuit lossSD-WAN failover
Network hardwarePer-site capexNaaS
Customer experienceSlow far from originCDN-accelerated
ProvidersRegional patchworkOne national

Outcome

The result

Sites stay running through circuit loss on SD-WAN, network hardware ownership and refresh are gone, and a CDN keeps customer-facing systems fast far from the origin. One provider replaced a patchwork of regional vendors across the footprint.

SD-WAN replaced premium circuits with resilient managed broadband. CDN cut bandwidth cost and improved customer-facing performance. One national provider replaced a patchwork of regional vendors.

How these figures were derived

Effort and outcomes are reconstructed from production systems of record — ticket histories, call detail records, dispatch and SOC/NOC telemetry — read end to end rather than sampled. Cost comparisons are indexed to a baseline, never a fee or rate. Where a figure is modelled rather than measured it is labelled as such, and the model is documented and available to defend on request.

Who was this for?

Customer

A national logistics company

Confidential by contract.

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