Network & multi-site · Logistics & transportation

Managed IT and networking for a 3PL warehousing and logistics provider

In third-party logistics the network is the warehouse — when connectivity drops, product stops moving. This 3PL ran multiple facilities with inconsistent network and security and no internal IT to run any of it nationally. intSignal took the whole stack.

The problem

Warehouse operations that halt the moment connectivity fails.

What we did

Full and complete IT support with national coverage.

The outcome

NaaS eliminated network hardware purchase and refresh per facility.

0
Facilities stopped when a circuit drops
0
Network hardware bought per facility
National
One provider instead of a vendor per city

The challenge

What the business was up against

Warehouse operations that halt the moment connectivity fails. Multiple facilities with inconsistent network and security. Customer data and shipment records to protect across sites. No internal IT capacity to run any of it nationally.

The approach

What intSignal did

Full and complete IT support with national coverage. NaaS, SD-WAN, FWaaS, and CDN. SIEM, XDR, EDR, Microsoft 365, password manager, dark-web monitoring. UCaaS and compliance support.

The thinking

Why we did it this way

In a warehouse the network is the operation, so the priority was resilience, not ownership of hardware. We chose SD-WAN and NaaS so a failed circuit fails over instead of stopping product, and so there's no per-facility gear to buy and refresh. One national provider across every facility means the same posture everywhere and one team accountable when a site has a problem — not a different local vendor in each city.

Why it works

One vendor, accountable

The bigger lesson underneath the numbers is about accountability. Spread the same scope across a dozen small vendors — one for the firewall, one for email, one for the phones, one for each site — and every incident becomes a conference call where nobody is responsible and everybody points sideways. Consolidating to one provider ends that: a single team owns the outcome, a single number gets called, and the systems are unified rather than bolted together at the seams. It also changes the incentives. A large managed engagement is a serious relationship for the provider — real revenue, real stakes — so the provider has every reason to keep it healthy, where a small vendor with a small contract simply doesn't. You stop being one of a hundred accounts spread thin and become the account that matters.

What changed

DimensionBeforeAfter intSignal
Facility uptimeHalts on circuit lossSD-WAN failover
Network hardwareBought per facilityNaaS, none owned
SecurityInconsistentStandardised + monitored
ProvidersVendor per siteOne national

Outcome

The result

Facilities stay online through circuit loss on SD-WAN, network hardware and its refresh cycle are gone, and SIEM/XDR/EDR detection plus a CDN run under one national provider. Operations no longer halt because a single link failed.

SD-WAN delivered resilient connectivity without premium circuits. One national provider replaced per-site local IT vendors. CDN cut delivery cost and latency for customer-facing systems.

How these figures were derived

Effort and outcomes are reconstructed from production systems of record — ticket histories, call detail records, dispatch and SOC/NOC telemetry — read end to end rather than sampled. Cost comparisons are indexed to a baseline, never a fee or rate. Where a figure is modelled rather than measured it is labelled as such, and the model is documented and available to defend on request.

Who was this for?

Customer

Shown on request. Some engagements remain confidential by contract.

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