Retail & e-commerce · Cloud cost & resilience

Cutting an e-commerce platform's cloud bill while making it survive a region failure

The cloud bill was climbing faster than revenue, and a single-region design meant one provider outage could take the storefront down during a peak sale.

20-40%

Typical cloud-cost reduction from FinOps

Multi-region

Failover tested against real RPO/RTO

Per-order

Cost visibility teams can act on

Representative engagement — A growing direct-to-consumer e-commerce platform (anonymized). Details are anonymized and illustrative of how we work; outcomes are directional, not a claim about a specific named client.

The challenge

  • Cloud spend was rising faster than orders, driven by idle and over-provisioned resources nobody owned.
  • The whole platform ran in one region — a single outage during a peak sale could stop revenue entirely.
  • There was no unit-economics view tying cost to orders, so trade-offs were guesses.

Our approach

  • Ran a FinOps pass — rightsizing, commitments, tagging, and showback — so teams could see and own their spend.
  • Introduced multi-region resilience and tested failover matched to the platform's real RPO/RTO.
  • Added observability so cost and reliability are watched continuously, not discovered on the invoice.

The outcome

  • Cloud spend tracks demand instead of drifting upward, with waste visible and owned.
  • A regional outage no longer means a dark storefront during the busiest hours.
  • Engineering makes cost and reliability trade-offs from data, not guesswork.

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